At a glance
Here you will find the most important information for a relaxed start. Details and FAQs follow below.
Arrival
Arrival from 4 p.m., departure by 10 a.m. at the latest.
Service
Order by 8 p.m. the day before – delivery the next morning.
Included
Hand and bath towels are provided in the bathroom and are included in the price.
Mobility
Included in the holiday package – sent digitally by email after online check-in.
Fireplace
The fireplace is gas-powered – no wood, no refilling, no smoke in the living room.
Smoking
Smoking is strictly prohibited in all indoor areas; smoking is permitted on the terrace.
Chalet Essentials
So that you feel at home from the moment you arrive: here is the most important information about the facilities and practical details in the chalet.
Living
The chalets are designed for a relaxed arrival – warm interiors, lots of wood and a harmonious living environment for spending time together.
Kitchen
For those who like to remain flexible: the kitchen is designed to make cooking on holiday easy – from breakfast to dinner.
Towels & tidiness
Hand and bath towels are provided in the bathroom and included in the price. If you need additional towels, just let us know.
Service
Start your day relaxed: oven-fresh bread rolls are delivered directly to your accommodation.
Order by 8 p.m. the day before (please always specify the name of your accommodation).
Arrival
For a stress-free start: Plan your arrival so that you can check in relaxed from 4 p.m.
If you have any questions on the way, the Wilderer team will be happy to help.
The PlateauCard is included in the holiday package and will be sent digitally by e-mail after online check-in.
It is valid as a ticket for public bus connections in the region (to Telfs and Mittenwald) during your stay. The train journey between Seefeld and Scharnitz and the Wildmoosbus are also included.
Just in case – here you will find the most important contacts at a glance.
Wilderer Chalets
+43 664 1479123
Euro emergency number
112
Fire brigade
122
Police
133
Ambulance
144
Mountain rescue / Alpine emergency
140
GP Leutasch (Dr. Lechner)
+43 5214 200 01
Pharmacy Seefeld
+43 5212 22 84
Taxi Seelos
+43 664 463 60 32
Leutasch Tourist Information Centre
+43 5088 0 510
Leutasch Fundamt
+43 5214 62 05
For the sake of the environment: please separate waste as follows.
Black bin
Residual waste, plastic, metal
Glass waste
Glass
Brown bin
Organic waste in organic waste bags
Paper box
Paper waste
Terrace ash bin
Ash from the barbecue
WLAN
WLAN is available in all Wilderer Chalets. The connection is generally suitable for streaming, home office and mobile working.
For security reasons, the network name and password are not published online. You will find the access data in the guest folder in the chalet.
Stable
Streaming, home office and video calls are usually possible without any problems.
Access
You will find the Wi-Fi name and password in the accommodation or in the documents on site.
Notes
Fireplace
The fireplace in the chalet is gas-powered. No wood, no refilling – just switch it on and enjoy.
If the fireplace does not restart immediately after prolonged use: allow it to cool down briefly. Please do not leave the remote control directly in front of the fireplace.
Operating instructions
All operating instructions can be found online.
If something is missing or you have feedback: servus@wilderer.group
Stay
A few simple rules help to ensure that all guests feel comfortable – and that the chalets remain as beautiful as you find them.
If you have any questions or requests, the team will be happy to help.
Check-in from 4 p.m., check-out by 10 a.m. at the latest.
Indoor areas are non-smoking. Smoking is permitted on the terrace; an ashtray is provided.
Please note the following points:
If you have any questions, please call +43 664 147 91 23 or email servus@wilderer.group
Here are the answers to the most frequently asked questions – concise and easy to understand.
Check-in is possible from 4 p.m. Check-out must be by 10 a.m. at the latest. This allows sufficient time for preparation and cleaning.
Yes. Hand and bath towels are provided in the bathroom and are included in the price. If you need an additional set, please let us know.
Yes. You can place your order with the bakery by 8:00 pm the day before (via WhatsApp or email – please always include the name of your accommodation). Your order will be delivered on time the next morning.
No. The fireplace in the chalet is conveniently gas-powered. You simply switch it on and off – no wood, no refilling, no smoke.
Yes, Wi-Fi is available in all chalets. The network name and password are not published on the website – you will find the access data directly in the accommodation.
Each chalet has a high chair and a cot for babies and toddlers, which can be booked if required. Please specify this when booking so that everything can be prepared.
The PlateauCard is included in the holiday package and will be sent digitally by email after online check-in. It serves as a ticket for bus connections in the region (to Telfs and Mittenwald). The Seefeld-Scharnitz train journey and the Wildmoos bus are also included.
Still have a question? Write to us: servus@wilderer.group
